TCMS is active in EMEA & North America with a portfolio of services including: - BPO Services: A set of services across the BPO eco-system, from Audits, Assessments, Sourcing Advisory, Sales & Engagement, Solution Design, Implementation, Service Delivery assurance all the way the way to fully Managed Services. With an offshore operation in South Africa / Cape Town we support European and North American brands with high quality native speaking CX, Telesales and Back Office services across call, chat, social, mail & app. We focus on German, Dutch, English, Flemish, Italian, Portugese, French, Polish, Spanish and Scandinavian languages and have an employer of choice mentality. Working from home, great salary and benefits, awesome team, cool projects and warm culture are part of our proof points and what we have to offer to attract the best in our industry to join our fast growing team to become THE go-to-BPO when it comes to high quality native multilingual services! With a range of uniquely qualified consultants deployed across EMEA & North America, TCMS brings unparalleled industry experience of CX, Telecom, ICT, Banking & Digital Transformation expertise to the table. - Digital Transformation Solutions & Services: Software Solutions & Services and advisory firm assisting clients with their digital transformation challenges with a solid background, knowledge & experience in shaping & driving transformational projects in complex organisational environments. Focused on the deployment of Innovative Software Solutions in a CX environment where it can deliver fast & tangible benefits to both our Clients and their Customers. CallBi is one of those Solutions able to deliver rapid value to your business.