Lacuna Health was incubated by one of the largest healthcare organizations in the US, and has now engaged over one million patients. From physician practices to health systems and post-acute care providers, Lacuna Health provides turnkey solutions to improve patient engagement and outcomes, enable operational efficiencies, and add incremental revenue to the bottom line. Our 24-7 mixed-clinical contact center model offers clients the following products: Call Center Solutions 24/7 Answering Services - After Hours and Daytime - HIPPA Compliant Secure Messaging - Emergency Dispatch/ Call Overflow 24/7 Nurse Triage (Utilizing Schmitt-Thompson Protocols) - ED Diversion - Utilization Management - #COVID Screening and #ContactTracing Telehealth Solutions CMS Sponsored Programs Our trained MAs provide engagement services on behalf of physician practices and/or our technology platform channel partners - Remote Patient Monitoring (RPM): 99457, 99458 - Chronic Care Management (CCM): 99490, G2058 Care Transitions Patient engagement during the first 30-60 days after discharge from a hospital or post-acute service or setting. Identifies and helps manage clinical gaps during care transitions that commonly contribute to readmissions. Current programs: - Hospital Discharge Program - Stroke Discharge Program - Skilled Nursing Facility (SNF) Discharge Program - Home Health Care (HHC) Discharge Program Channel Partnerships Lacuna Health provides SaaS, technology platform, and clinical service companies white-labeled 24/7 command center/call center services to help our partners address a need in their business model. Learn more: LacunaHealth.com CEO: Brian Holzer (linkedin.com/in/brianholzer-mdmba/) Brian.holzer@lacunahealth.com