Inter-connected Nearshore Solutions (I-CON Solutions) is a registered business with its operation based in Kingston, Jamaica W.I. which is steadily becoming the preferred location for outsourcing of any business process due to several factors such as, language, proximity and skilled-trained industry professionals. The company was founded by Jamaican, Michael McKoy, who has over 10 years of experience working with major local and international clients and companies in the BPO sector. The company was started with one simple concept which has become it's philosophy; to provide the best client, employee and customer care possible. Michael has leveraged his experience working with other local and international outsourcing companies in marketing, advertising, sales and telecoms and found that a lot needed to be fixed. To challenge the status-quo he launched the company aiming to bring vibrancy and reform to the industry by providing superior ICONIC care to clients, employees and end customers. "The guiding philosophy that makes us who we are, the overall principles that guide our team is the fact that, Our clients are ICONS, we simply build their status. Delivering superior ICONIC care is a duty we take seriously and that resonates with each and every ICON Ambassador and is deeply felt by the end user. We offer intelligent data analytics, improve our client's net promoter ratios, look outside the box to drive buy back intent and take a 360 approach to customer satisfaction, this keeps our clients focused on one thing and one thing only, growing their business and leaving the rest to us." We'd love to have you join the I-CON Solutions team. Become an ICON.