Amue (Agence de mutualisation des universités et etablissements d'enseignement supérieur et de recherche) is a French shared-services agency devoted to foster innovation among universities and other Higher Education and Research Institutions. The agency is a GIP (Public Interest Group under the French law) created in 1992 to facilitate cooperation between its members. Amue has currently more than 170 members and it supports their joint actions to improve the quality of their management. Our main missions are: - to provide expertise to institutions through training, guidelines, knowledge sharing and best practices; - to disseminate information in different areas such as students' life, research, human resources, finances, university governance and international relations; - to help institutions enhancing their Information System through solutions that are well-adapted to their diversity; - to assist universities in their change management effort; - to provide procurement services.