ABOUT US Custom Maid has been providing industry-leading house cleaning and commercial cleaning services to the Western, NY area for over 30 years. The company was founded by Colleen Gasbarro out of the belief that more could be provided in a cleaning service; particularly with quality, reliability and integrity – The three main principles of Custom Maid. What sets us apart is simple; we’re a locally-owned, non-franchise providing the highest-level of individualized service ensuring that exact needs are met. WHAT DOES THAT MEAN FOR YOU? As a family owned and operated company, we offer consistent product with a strong core team making us thorough and responsive. Each client is appointed their own “Custom Maid” whose goal is to build a strong relationship from the very beginning, learning and understanding specific needs and tailoring our services accordingly. As the team leader, your Custom Maid attends and monitors each cleaning to guarantee overall quality and accuracy.