Recession and change in the demand and supply graph has altered client preference drastically, the call for a customized industry specific service delivery model is the need of the hour. Industry specific BPO service is the demand of the current economic scenario as well as changing preference of the client-organizations. Many factors influence decisions and preferences of the client-organization, cost is one of the major factors other than that rise in technology and its demands as well as consumer anxieties play a major role in defining the preferences. CRM has restructured its design solution model to provide services specific to a client’s requirement. CRM can develop a BPO solution specific to client’s requirement based on their business needs and circumstances. CRM's offerings are based on thorough industry research, years of experience in client-servicing and the presence of talented and skilled staff members to handle a task. From empowering start-ups to optimizing success of global corporations, CRM has come a long way to fully understand the needs of a BPO, KPO, RPO and other outsourcing venture. CRM believes in maximizing its efforts to minimize client costs. From providing administrative support, in form of recruitment, IT and accounts services, as well as facility management services; the company provides a face and name to the client organization to establish its corporate identity in a new country.