We are technical writing, training and business process mapping experts. We support system change and improve productivity with clear and consistent policies, processes, procedures and training. We can help you by: - Developing policies, standard operating procedures, user guides, training or knowledge bases that are based on the needs of the users. - Quickly upskilling and supporting your people during and after new system implementations. - Capturing and documenting knowledge, mapping business processes, identifying gaps and streamlining workflows. - Training your people in Structured Writing and process mapping facilitation. - Supporting programmes of change and business transformation with customised training delivery. Talk to us on +64 4 913 9310 | 0800 50 50 56 or visit www.tactics.co.nz.