Innwise is a full-service marketing and online distribution company based in Madrid that focuses on implementing a wide array of high grade E-Business solutions in the hospitality sector. By providing state-of-the-art technology combined with extensive online marketing and revenue management know-how, we empower our clients in the hotel industry to optimize their cost of acquisition, profit margins, brand awareness and customer relationship management. Our services encompass staff training, consultancy and outsourcing of relevant processes related to the main commercial areas of the business cycle: 1.- BRAND / PRODUCT – Web Design – Mobile Web Design – Mobile Apps – Internet Booking Engine for mobile platforms – Rich Content 2.- MARKETING / PROMOTION – SEO / SEM / SMM / Affiliates / E-Mail – Strategy conceptualization & implementation – Merging of Online & Offline strategies – E-Marketing review & audit 3.- DISTRIBUTION / REVENUE – Multi-channel CRS (IDISO) – Channel & Revenue Management – Staff training with Hotel Business Simulator – Revenue review & audit 4.- CRM / REPUTATION – Customer Survey & Online Reputation Management – Customer Data Base Optimization – Loyalty & Customer reward schemes