Because it's more than a call, your BUSINESS is on the line! SUITE 1000 is a unique live, 24/7 telephone answering service based in Charlotte, NC. We design custom answering solutions for local, regional and national clients. Our job is to ensure that our customers never lose a business opportunity! SUITE 1000 provides both sales and customer service support in a variety of industries. We can handle calls after-hours, take overflow calls during busy periods, or handle all of the calls for specific types of situations or projects. What makes us different is our "No Surprises Pledge". We pledge to keep our clients in control of their costs and in control of their caller's satisfaction. There are no surprises, no hidden fees and no long-term contracts. We keep our customers by delivering results! Specialties: SALES SUPPORT: Inbound lead capture/lead generation from marketing campaigns, lead qualifying, appointment scheduling and order taking. CUSTOMER SERVICE SUPPORT: Virtual receptionist services, telephone website support, help desk services and dispatching of field service techs. LEGAL INTAKE SERVICES: Experienced legal intake professionals that follow all Bar Association guidelines. OUTBOUND CALLING: Customer satisfaction surveys, service and reorder reminder calls, appointment scheduling for contract renewals and invitations to events, seminars and webinars.