Fonetic is a technology company that provides Bots as a Service (BaaS), Voicebots & Chatbots and Customer Behavior Analytics, tools for massive data analysis. Our services help companies in the Digital Transformation of their relationship with customers through conversational Natural Language solutions to humanize user experience and increase efficiency. We have established ourselves as one of the leading companies in Voice Recognition, Natural Language Processing (NLP) and Artificial Intelligence (AI) and we are one of the three Spanish companies named Europe’s 100 Digital Champions 2018 by the Financial Times together with BBVA and Telefonica. At Fonetic we manage, process and monitor more than 200 million interactions per year in Europe and Latin America, with the highest precision and in different languages for clients such as Vodafone, Endesa, Banco Santander or Generali.