My associates and I explore, use, and write about technology, creativity and innovation, Web 2.0 social networking tools, and training to creatively facilitate effective change in the workplace and effective face-to-face and online collaboration nationwide. We develop and manage workplace learning and performance (training) programs that focus on learners; assist in strategic planning, project management, marketing and public relations, and other aspects of organizational development; and help clients improve face to face and online presentation skills. My recent activities have included training webcasts and webinars on technology, presentation skills, conflict resolution, and online collaboration; facilitating the introduction of new technology into companies including Sutter VNA & Hospice (working in health care with nurses, social workers, chaplains, physical therapists, and others); designing instructional materials for Blue Shield of California as part of the company's implementation of the national health reform act (the Patient Protection and Affordable Care Act); assisting in the creation and editing of a major online consumer health reference resource guide; and writing for a variety of publications while co-writing a book on learning (training) and leadership for ALA Editions.