Beating addiction is one of the most difficult things a person can do. You have an entire staff who is dedicated to, and passionate about, helping people do just that. They wake up every morning and do the best they can to change the lives of the patients with whom they work. I know that the work you do is difficult. Not just for the patients, but also on your staff. We're working hard to develop a system that will make it easier; that will break down the barriers between staff and clients and make it that much easier to achieve the goal of beating addiction. Treatment is hard. The paperwork shouldn’t be.