PeakXD is Brisbane based user experience consultancy. We work collaboratively with organisations across Australia and the world to help them achieve their business goals by creating engaging user experiences for their services, systems, websites and apps. How do we do this? - Customer insights & user research: qualitative and quantitative research, contextual interviews, personas, user requirements, user stories - Customer journey mapping: workshops with customers and stakeholders - Service design: collaboratively designing future state customer experiences, service blueprints - UX design & wireframes: co-design workshops, wireframes & interactive prototypes - Information architecture: card sorting, IA design and testing - Testing & evaluation: moderated and remote usability testing, accessibility audits - UX training & mentoring: in-house and schedule training UX courses, UX mentoring