Built around the student rep system, Unitu is a digital platform on which students and staff can discuss issues privately, with a view to resolving them and making improvements. Unitu helps universities improve student satisfaction and close the student feedback loop by providing a transparent way to collect and act on representative student feedback in real time. University reputation increasingly depends on student satisfaction – so scoring well in metrics that reflect the student voice, such as the National Student Survey (NSS) or the Teaching Excellence Framework (TEF), is more important than ever before. In this changing environment, it’s important to be able to engage with student voice and act on their feedback in a timely way. Unitu provides a service that lets Universities collect student feedback, understand it, and act on issues quickly whilst allowing students to clearly see the impact of their voice based on the actions taken by the University. The Unitu dashboard lets universities measure, review and monitor the student experience in real time – while giving them an overview of how staff are responding to issues as they arise.