Universal Travel and the Ney family, can trace its origin back more than 140 years, to the family’s establishment of the Boston Store Dry Goods Company, in Fort Smith, Arkansas in 1879. From its founding, the company grew to be one of the largest and most prestigious family-owned department store groups in the Southwest, with stores in Arkansas, Oklahoma, Colorado, Texas, and Louisiana, until selling its stores in the 80s and 90s and converting its resources to the luxury travel business. Randy Ney, the current owner and president, opened the first Universal Travel as a small “department” in the Fort Smith Boston store in 1969 and the second two years later in the White House in Beaumont, Texas. Our success is due in part to utilizing the skills in customer service Mr. Ney learned in the retail business to develop and expand our five-star luxury travel business. Universal Travel has now grown to achieve national recognition as one of the finest purveyors of bespoke, or luxury, travel in the country and has clients nationwide. Our travel advisors have a passion for travel, ingenuity, and an uncompromising commitment to service. Over the fifty years in the travel industry, we have developed relationships all over the world that gives you confidence in working with us. And our dedication to excellence combined with our expertise and industry contacts ensures a superior travel experience time and again.