ALMAVIA CX, the Customer Experience division of the Nextedia ------------------ Our mission : Support the digital transformation of companies across the entire Customer Experience value chain Our expertise : • Web & Mobile : Provide a smooth and efficient digital experience on all of your WEB & Mobile platforms o Digital Factory o UX/UI design & ergonomics o Studies and benchmarks • Data Marketing : Target, engage and transform in a predictive and personalized way with the best ROIs o Marketing Automation o Data Science o Marketing Performance • Customer Relations & Omnichannel : Create a unified and consistent relationship across all interaction channels to ensure a lasting relationship with your prospects and customers o Customer Service / Sales Force o Omnichannel interactions o Contact center • Management & Transformation : Grab the growth opportunities of the digital age and drive the transformation o Strategy & innovation o Knowledge & Customer journey o Change Management About the Nextedia Group : ---------------------------------------------- The Nextedia Group specializes in the areas of Cybersecurity, Cloud, Digital Workspace and Customer Expérience. With more than 200 experts, the Group brings to its clients a true business and technical expertise, with a strong support during the whole cycle of the project: from consulting to implementation of leading solutions on the market. Nextedia's regional presence allows it to support its clients with the greatest responsiveness, agility and proximity through its agencies in Paris, Lille, Lyon, Toulon, Toulouse, Bordeaux and Nantes. Listed group : Euronext Growth, FR0004171346, ALNXT