The new frontier of conversational platforms. IIO is the open B2B2C VaaS (Voice-as-a-Service) ecosystem built around the person, his needs and emotions. The “person” at the center, IIO ecosystem is: • EMPATHIC, Recognizes the emotions of the speaker and adapt the conversation dynamically. • SECURE, thanks to Secure Voice data “pulverization” technology, guarantees security and privacy of data, making users the owners of their information. • RECOGNIZES YOU, recognizes the speaker, his habits, preferences and needs. • CONTEXTUAL, drives the conversation based on the original Intent, managing the context switching and fallback based on conversational history. • MULTI-CHANNEL AND INTEROPERABLE, manages handover on different channels and devices by integrating third-party services. It also offers the possibility to create new applications through APIs and SDKs. • OPEN, cross-market solution can be easily configured and integrated in several different domain and verticals. • CONVERSATIONAL EDITOR, ready to use “Low/No-code” graphic tool powered by Artificial Intelligence, for creating Conversational Contexts. Easy and Intuitive UI, create new Conversation, Services and Verticals will require only the knowledge of the specific domain, market and business. NO programming skills required, NO time and effort spend in train the ability. IIO is the ideal VaaS Solution for multiple Services and Verticals, such as: • Personal Home Usage • Customer Care Management & Support • Hospitality … and many more