Healthwatch Waltham forest is the independent ‘consumer champion’ for health and social care. We were created by the Health & Social Act 2012 to represent the views of patients and the public in our local area. Whether it's improving them today or helping to shape them for tomorrow, Healthwatch Waltham Forest is all about local voices being able to influence the delivery and design of local services. Not just people who use them, but anyone who might need to in future. Vision We believe that people should be at the heart of health and social care services and that when it comes to shaping the future of those services, every voice counts. Mission Our mission is to empower local people to understand and get involved in improving health and social care services. Values Reach out to all people. Be inclusive. Be approachable and making it easy for you to talk to us. Use evidence to build a true picture of local services. Promote services that are doing well and highlight where improvements are needed. Keep you informed and tell you about opportunities to get involved. Act on behalf of the people of Waltham Forest.