We are committed to a high standard of excellence in all that we do and to establish a firm relationship of mutual trust and service with each of our clients Currently, Waterstone Insurance Agency serves the insurance needs of about 8,000 individuals and families, and the insurance needs of 2,000 business concerns in Western Michigan. Our office includes a state-of-the-art computer system for record keeping. In addition, we have a special rating computer so that instant rate comparisons can be made of the finest insurance companies in the country. We are also online electronically with several carriers allowing us to promptly process claims and policy changes.