Colloquia Multimedia is a multimedia operator which produces, assembles and markets multimedia and multilingual communications systems. Colloquia employs and develops cutting-edge information and communication technologies with a view to providing easy access to its range of products and services for as wide an audience as possible, integrating them with high added value communications contents. To this end, the company–founded in 2002–adopts a strategy of CRM (Customer Relationships Management) dissemination. CRM signals the completion of the quality-centered stage and adds capabilities for customized products and services, made possible by the widespread use of portable phones and their increased integration with computers; clients can thus reach the company through a variety of channels, which include telephone, traditional mail (letters, fax, e-mail) and the newer, Internet-based apps (VoIP, co-browsing, live interaction). Multilingual, multichannel capabilities and dedication to personalized services allow Colloquia Multimedia to position itself as a medium-sized “boutique” specialized in providing high-quality services and cutting-edge solutions in Italian and 20 other languages to government offices and companies, particularly those operating in the tourism sector and those committed to an international vision. Our company boasts significant CRM competencies in the areas of multi-utility companies, legal gambling and 24-hour reception services for foreign citizens, and provides face-to-face mediators to hospitals, courts of law and private companies. Amongst our principal clients the following deserve special mention: ENEL, Anas, Aim Energy S.p.A., AREU 112 Lombardia, ARES 118, Bplus LTD, ACI Global S.p.A., Humanitas Mirasole S.p.A., A.O. Policlinico Milano, A.O.S. Raffaele S.p.A., So.A.kro Spa, Amiu Genova spa.