Goldgrade Development limited is a performance improvement advisory company focused on enhancing performance at organisational, team and individual levels. The primary business area of intervention is in the customer facing functions, made up of sales and marketing, relationship management, customer service, brand and corporate communications. We aim to improve overall business performance by examining and providing practical solutions and intervention concerning the organisation’s strategy and implementation, processes and procedures, knowledge, skills and competences in our area of focus. We provide consulting and training services.