Let me help you Get More of the Top Line to the Bottom Line! CORE COMPETENCIES ● Ongoing Process Improvement ● Cost Management & Expense Reduction ● Internal & External Customer Relations ● Production, Throughput & Quality Improvement ● IT Strategies, Solutions & Projects ● Supplier Negotiations ● Project Management ● Key Performance Indicator (KPI) Development & Management FUNCTIONAL EXPERIENCE ● Business Operations & Administration o Customer Service o Inbound Call Centers o Order Processing o Client Relationship Management o Contracts o Human Resources o IT o Finance - General Financial Management - Cash Flow Management - Forecasting - Banking Relationships o Facilities o Systems & Procedures o Proposal Preparation ● Production / Manufacturing Operations o Supply Chain o Warehouse Management o Manufacturing o Quality Management o Packing / Shipping o Inventory Management