Mission: Our mission is to provide coaching on organizational and process innovation to all kind of businesses and services, conducting thinking out of the box workshops. We aim at their improvement and or transformation, building a systemic and collaborative organizational model, while assuring strategic alignment and enhancing agility, effectiveness, sustainability, employee motivation and well-being. Foundation: Jorge S. Coelho & Associados – Consultores de Gestão, Lda was founded by Jorge S. Coelho in Oporto, on the 21st November 1996, having registered SisConsult as a trade mark for its services. Experience: The knowledge and more than 40 years of experience of the founder enabled the design and development of a holistic and differentiating methodology named Mlearn to conduct organizational and process innovation projects. Along the time, the methodology has been a result of three development streams: The experience gained from the adoption of the methodology in several projects for national and international organizations, both in private and public sector, namely at central, regional and local entities. The research at universities which feeds master and PhD courses following action research approaches. The share and discussion of the approach and its techniques in forums and conferences with academics and practitioners