Westcountry Case Management has been established since 1991. We are a specialist case management service. We cover all of the Westcountry and South Wales. We have expertise in working with adults and children who have complex and sometimes challenging needs. We also provide a service for clients with more moderate problems who may require less intensive support. • Health professionals who work with us as case managers are chosen for their wealth of clinical expertise and communication/management skills with a minimum of 7 years post qualification experience. • Case managers have training about the medico legal system. • We have clear goal directed case management plans. • Case management is provided for clients on an individual needs led basis. • Our registration with the CQC enables us to assist clients with the recruitment and management of support workers. • We have experience in managing complex care packages in conjunction with our HR department. • We collect relevant data from case management and support worker records to provide objective information about clients’ progress and ongoing need. We currently work with over 180 clients across the Westcountry and South Wales. Wendy Hill, Director, works closely with Clinical Lead, Anita Pascoe, and Registered Manager, Wren Hooper, to provide a high quality, personal, specialist service.