Lean & Six Sigma Training - including certification of Green Belts, Black Belts and Blue Belts. Advanced training in formal decision analysis and problem-solving diagnostics is available for Black Belts and Master Black Belts. Management Assessments - including U.S. Malcolm Baldrige Award and Florida Governor's Sterling Award Assessments. Strategic Planning - includes developing an annual Strategic Plan focusing organization efforts on a Few Critical Objectives. Customer Surveys - - designed to measure organization's performance at meeting Customer Valid Requirements. Process Design or Re-Design - utilizes Japanese "Best Path" flow-charting, Qualitative Analysis and Re-engineering techniques. Project Management - facilitates process improvement and problem solving teams. Management Report Development - that builds "Balanced ScoreCards", process performance summaries and other types of reports from existing organization's databases. Quality Delivery System Development - that builds "Balanced ScoreCards", process performance summaries and other types of reports from existing organization's databases.