Whatever the extent of your tooling or machining needs, Ford Tool serves all of our customers the same way - with respect, appreciation, and prompt service. This reflects our continuous effort towards world-class goals of zero defects, 100% on-time delivery, and 100% customer satisfaction. A considerable volume of our tooling, including Taptite® and TORX® work, is shipped to European and other overseas locations; therefore, Ford Tool representatives are available around the world to service your needs. Each division is defined by their specialty or capability, while following the same commitment to excellence across all of Ford Tool by having: Seamless operations and efficiencies Prompt order status and quoting responses Multiple production shifts Systems reliability Kanban processes and JIT production Quality The following disciplines are utilized to ensure that we meet or exceed our customers' quality requirements: Raw material control In-process control documentation Machine capability studies Gage calibration and R&R studies FMEAs and flowcharting by product line Operator procedures Non-conforming material controls Final inspection report with each lot Approved suppliers and requirements Continuous quality improvemetnt plan Team problem solving Quality trend analysis Extensive employee training and education each year ISO 9001/2008 certificationISO 9001/2008 certification