Sprocket Express is a true partner for e-commerce fulfillment and logistics services. Local New England business with a global reach: Founded in 2005 by Dan Cence, a former Information Technology and Supply Chain executive with Polaroid Corporation, Sprocket Express was designed to support technical innovators from Harvard and MIT with an ecommerce/distribution platform to help them commercialize their start-ups. Today, Sprocket partners with small and mid-sized business from all online marketplaces and shopping carts to provide a full range of accurate and dependable fulfillment services. Where We Shine: We offer personal customer service to help your business remain agile. There is no ticketing system and no automated responses. Instead, a human who is familiar with your business will support your account. Flexibility is key in the fast-paced world of e-commerce. Your VIP customers want it yesterday and we can help (well, we can't turn back time, but we do move quickly). With same day shipping and generous cutoff times, you can say goodbye to delays. Sprocket prides itself on accuracy and maintains a 99.99% accuracy rate. We want to make sure your brand's reputation remains strong and positive. Combining the best of high-tech fulfillment with personal service… “Real people, no tickets!” @SprocketExpress