At Tera Technology, we put our customers first. Our mission is to provide professional IT solutions to help your organization be more effective. We provide both off- and on-site service, and we’re dedicated to eliminating computer downtime. All our work is guaranteed. Our employees are Microsoft certified and have a wide range of experience with industry-specific software. We take pride in our “out-of-the-box” solutions. MANAGED SERVICES We help maximize the performance of your technology—with a guaranteed level of service—while controlling costs. Our goal is to detect situations and fix them before they become problems. Services include: - Remote monitoring to ensure maximum performance - Site survey to ensure you have the appropriate antivirus software, antispyware, firewalls, backup solutions, and infrastructure - Technical support through a prearranged number of hours - Reporting of hardware and software inventory, network usage, and more - Network audits to uncover ways to reduce costly downtime and improve performance - 24/7 help desk BACKUP AND DISASTER RECOVERY (BRD) We provide a cost-effective, secure daily backup and restore service to keep pace with your growing business. We also offer cloud-based backups solutions as well as a business continuity option when you need a high degree of uptime. Our BDR services are provided at a predictable, cost-effective monthly fee. SERVER HOSTING You can reap the rewards of a high tech, co-location—at a reasonable fee. Benefits include: - Security and data protection - Maximum availability for your business processes - Around-the-clock access to our IT experts WEBSITE DEVELOPMENT Your website should make a great first impression. Allow us to help you with the design and deployment of your website, as well as any updates as needed. Call us today! We look forward to improving your technology. Delaware: 302.994.0500 New Jersey: 856.889.9250 Emergency line: 302.299.3056