Published author and experienced (Keynote) Speaker, putting the Person in Personalization, how to build 1to1 relationships in a digital world! - 2022 Annual OPEX & Business Transformation Conference Prague, Making Business More Human to Build Your New X-factor for the Future - 2020 Ten MasterClass sessions for 120 supervisory boards with a dashboard and digital maturity entrepreneurs scan - 2019, VNO-NCW, Customer Journey and key track for success in digital transformation - 2019, VNO-NCW, Customer Journey and key track for success in digital transformation - 2019, Digital Awareness Event, Supervisory board and directors lack knowledge of digitech - 2019, Webinar Sitecore: Putting the Person in Personalization, how to build 1to1 relationships in a digital world - 2019, Dialog Group, The Future of Customer Interaction - 2019, Amsterdam, International Agile Innovation Summit - 2019, Insurtech, Transforming Customer Experience across the Value Chain Need inspiration? Hire me! Or a workshop for your employees and organisation, to speak and motivate. I can help you form a ‘customer centric intelligence team’ and embed a continuous growth strategy within your organisation.