According to McKinsey and Company: 📉 32% of B2B companies report e-commerce as their most effective sales channel 📉 71% of B2B buyers are willing to spend $50k+ on a single online transaction 📉 Hybrid selling - digital with a human touch - will dominate B2B sales by 2024 This virtual revolution requires companies to: ✔ Rebuild the customer journey using digital tools and integrations ✔ Increase communication channels and provide more self-help methods ✔ Rely on content to build relationships with customers and generate leads CEOs are left to figure out: How will they stand out in an online environment❓ What software will best replicate the in-person experience❓ How will they train customer-facing teams on the new technology❓ A New Customer Experience (CX) Strategy Is The Solution 🎯72% of companies improve CX through digital transformation (Forbes) 🎯77% of marketers use automation to improve CX (SmarterCX) 🎯42% of organizations report that their CMO drives CX strategy (Chattermill) B2B companies come to us when they need to: 🚀 Explode operational efficiency by developing SaaS automation processes, 💻 Build better relationships and close more sales with content that converts, and 🔄 Provide training for marketing, sales, and service teams to improve the customer experience At SYNC Digital Agency, we design digital experiences that help B2B companies synchronize marketing, sales, and service teams to improve customer experiences and increase customer lifetime value. 💰 Brands with superior customer experience bring in 5.7 times more revenue than competitors (Forbes) 💰 Customer-centric companies are 60% more profitable than those who aren't (McKinsey & Company) 💰 42% of customers would pay more for a warm and friendly customer experience (Smartkarrot) We can help your B2B company develop a digital experience that improves the customer journey and increases customer lifetime value. Visit https://www.syncdigitalagency.com to learn more about us.