BSMimpact is a global consulting and training organisation focused on the non-technical elements of ICT and engages in the provision of Business and IT services leveraging best practice frameworks such as SFIA, SIAM®, ITIL®, COBIT, ISO\IEC20000, ISO27001 and PRINCE2. As of 1st September 2018, we operate under the SkillsTx brand. We are the largest SFIA Accredited Partner and Training Provider globally, operating all around the world with offices in the UK, Australia, and the USA, with resources and delivery partners based in the Americas, EMEA, and Asia Pacific. BSMimpact knows how to apply our skills and experience to enable digital transformation, uplift capability and simplify best practice based service delivery for our customers, advising on how to achieve a robust and cost-effective services delivery to the business.   Our advisory services span: · ICT Operating models and Organisational Design · ICT transformation · Professional Skills Uplift and Strategic Workforce Planning · Service Integration & Management (SIAM) · Information Management Governance and Best Practice · Information Security & Cyber Security · Service Management Strategy & Design (ITSM/SIAM) · IT Service Management (ITIL) and Business Service Catalogue creation · Organisational Change Management · Cyber and Information Security · Risk Management and Compliance. Our practical approach to utilising the best elements of the frameworks we specialise in, our unwavering commitment, highly skilled consultants and delivering on our promised result in very high customer retention and satisfaction rates, with strong advocacy by customers.