13TEN is a BPO Outsourcing specialist with 20+ years experience. We specialize in Customer Acquisition, Retention, Customer Service and Debt Collection. We pride ourselves to be a people centric organization, our passion is to develop and support people to excel to the best of their abilities. Delivering an excellent BPO service starts by having excellent people. We take care of our team in the same way you expect them to take care of your brand. We provide training & development in combination with the most competitive compensation packages in the local market to attract and retain the best people We provide a global 24/7 365 service. Through our tier 1 Telecommunications, IT & Management Infrastructure we are able to provide our clients with excellent BPO services in the USA, United Kingdom, Canada, Australia and New Zealand. • +20 years call centre management experience • Quality call centre operation from South Africa • Specialized in Customer Service, Debt Collection & Sales • Bespoke and tailored training & development programs • Optimum 24/7/365 Support • Tier 1 Telecommunication and IT Infrastructure • Specialized in Retail, Banking, Telecom, Utilities Our Services • Customer Service • Debt Collection • Customer Acquisition & Retention • Surveys • Smart Meter Appointments • Inbound / Outbound/ Webchat • Quality Assurance • Billing and Back-office Operations