Crowd Analyzer is a tool that enables companies to monitor people's feelings about their brands expressed on social media through sentiment analysis. This enables companies to improve customer insights or understand why a particular campaign may have failed. Crowd Analyzer can even be used to uncover sentiment about a competitor’s brand to use in comparison. This tool will aid many organizations, brands, and events to know more about what their Arabic users are expressing and address them accordingly. Although there are similar tools on the market, they are only available in a few languages and for limited social media platforms. Crowd Analyzer is being built for the Arabic and Franco-Arabic market, as well as English (with a greater degree of accuracy than other tools). Crowd Analyzer has a freemium level, and up to four additional levels of service to serve the needs of companies of all sizes.