Collab is an European Multimedia Contact Center (cloud and premises-based) company, headquartered in Lisbon (Portugal), with a strong heritage of innovation and it has been providing award-winning platforms to businesses of all sizes around the world for 10+ years. Our portfolio includes Nubitalk Cloud, OneContact CC, OneContact WFO and OneContact Gamification and Artificial Intelligence powered modules. Founded by a team with a solid experience in the contact center business, Collab anticipated a technological revolution that disrupted the contact center industry: 100% SIP based, without any PBX, for large-scaled organizations. Our offer is cloud based and supported by Microsoft Azure, allowing a greater flexibility and easy deployment. Additionally, on-premises solutions are also available. Collab has gained customers and partners all over the world in key areas of Telecommunications, Banking, Healthcare, Government and Insurance with branches in different regions such as Mexico, Brazil and Benelux. Collab belongs to Volaris Group.