D-Plan is the only agency in Ticino offering employee training and business-development consultancy with personalized services for bars, cafés, restaurants and hotels. The company was founded in Lugano and grew from the inspiration and experiences of Giulia Bernasconi, a restaurant consultant and manager. MISSION Restaurants & Hotels – D-Plan helps companies in the restaurant and hotel industry by improving and enhancing their services and products so that they can offer customers a unique and unforgettable experience, as well as increase their turnover. VISION Our experienced Ticinese hotel and restaurant consultancy is prepared to seize opportunities and use them to help our clients grow their businesses in a market that, while fascinating, is also both challenging and continually changing.