I am currently the Senior Partner in Edwards & Co Solicitors, having qualified as a solicitor in 1990, becoming a partner in 1995 and senior partner in 2005. I trained as a mediator with CEDR London in 2008 and launched our specialist conflict management service, The Better Way, in 2015. the Better Way is a unique proposition helping organisations approach conflict in a proactive way to enhance performance and to prevent, diagnose and resolve disputes. http://www.edwardsandcompany.co.uk/people/2/dorcas-crawford http://www.thebetterwayto.com Mediation Conflict resolution Facilitation Conflict dynamics