Added is the product of extensive research in the field of professional services. Our team, comprising of seasoned industry experts along with new talent, identified some major issues with the existing technological landscape. Skyrocketing costs, deplorable compromise with service standards and a disquieting gap in vendor-customer communication formed only the tip of the iceberg. The key area of concern was the fact that customers no longer had a reliable and trustworthy figure in the industry. And this is where our story began.