Call Center Services Location: We are located in Costa Rica in North Sarchi, Alajuela. We have a building with a capacity of 50 working positions for the attention of incoming and outgoing calls, of which 20 positions are fully equipped to start operations immediately. Staff: Operations Management: Highly competitive, with extensive experience in managing staff within the call center profession. Traders: Staff fully bilingual (Spanish / English) with excellent levels of customer service operators as specialists in sales and call handling difficult customers.