Universal Marketing Group is a sales driven call center that offers you the highest levels of service, enhanced profitability, and most importantly, closer relationships than ever before with valued customers. Our Associates are experts in delivering the kind of first class service that keeps customers happy and coming back for more. Our services are always backed by our commitment to excellence and are tailored to meet each client's specific needs. We are a smaller call center that works closely with each individual client, providing constant feedback to make sure each program is successful as possible. We pride ourselves in being knowledgeable sales professionals. Our sales representatives are extensively trained on each product that they are selling. This produces higher close rates, and most importantly, a happy customer that truly feels comfortable and satisfied.