Automotive Digital Retail Advisor | Social Media Strategist | Dealership Operations & Profitability Expert | Corporate Trainer | Speaker | Author I'm the author of "Automotive Social Business 2.0- How to Captivate Your Customers, Sell More Cars & Be Generally Remarkable on Social Media". Learn more here: http://bit.ly/AutoSocialBiz2 I was born in the heart of Los Angeles to a family of “car people.” My passion for the car business spans a 25-year career managing successful dealerships in Southern California. I'm a volunteer board member at non-profit Hanaeleh Horse Rescue in Orange County CA. I work on local and national equine policy, manage our online fundraising and marketing. 10% of Kruse Control profits go to animal welfare and advocacy. Please get in touch with me here: Email: kathi@krusecontrolinc.com Phone: 714-251-6440 Specialties: -Digital Retailing -Dealership Operations and Profitability -Digital Sales & Marketing Strategy -Social Media Strategy -Marketing Plans & Implementation -Content Strategy & Support -Copywriting -Website Content Writing -Facebook Ad Strategy -Online Reputation Strategy -Policies for Employee Use of Social Media -Social Crisis Management -Digital Business Strategy: Consulting, Training & Development -Business Audits & Assessments -Digital Business Development and Process Integration (content, website, social media, online reviews, customer experience, employee engagement, sales performance, financials, culture and operations) -Management Training and Development -Financial Performance/Business Operations Consulting -State-of-the-Art Profit Retention Consulting for Automotive Retail and other industries -Buy/Sell Facilitation and Consulting -Employee Engagement Programs -Keynotes and Conference Workshops -Executive & Corporate Training -Social Selling In-House Workshops -Expert Witness Litigation Support in Automotive Retail Related Claims