Strategic Caravan offers consulting services focused on the customer strategy space.We are focused on making organisations Customer Centric in their approach. Customer Centriicty is a positive tool and practice to make organisations more accountable for the goods and services provided and strive for perfection in the Customer experience. We create and build measurement systems to ensure customer interest is high in the priority of all decision making. It specialises in advising and managing client programs for acquisition, retention, loyalty, as well as through the franchise route. Apart from Consulting we offer training programs as well as on going monitoring, measuring and reviews of customer metrics.