BLUE is a personal Brand and offers customer service training for businesses, hospitality organizations, and non-profits worldwide. Many people assume that her programs are primarily intended as hospitality workshops, but this is not the case. Indeed, BLUE’s client list includes numerous non-hospitality businesses and organizations in addition to her many hospitality workshop clients. All the BLUE programs/topics can be adapted as workshops, breakout sessions or trainings and can be offered to fit any time slot from one hour to full days. All customer service trainings incorporate a range of adult learning styles and are directed toward both auditory and kinesthetic learners. Every workshop features BLUE’s signature dynamic, entertaining and interactive teaching style, and incorporates individual exercises, group activities, skill practices, and role playing.