At the inception of mindStart, we asked ourselves the question “why does customer service outsourcing have such a negative connotation?” We were fed up with lousy experiences and decided to do something about it. At mindStart, our goal is to change the perception of the customer service industry by offering a five-star customer service program that our clients – and their customers – actually enjoy. mindStart solutions are as individual as your company. We provide outstanding technical, billing, and 'whatever' support to your customers, so you can focus on what’s most important - rolling out your project and providing the innovation expected from your customers, investors and team. Based in Austin, Texas, we provide super friendly, highly knowledgeable support to the world’s leading companies. We're big enough to have the experience and knowledge to support your clients, but small enough to provide the individual solutions needed. And, we're always seeking ways to engage with your customers the way they prefer - which is often via self-service solutions.