Mattern is the leader in law firm operations consulting and cost recovery solutions. With over 500 engagements spanning 20 years of proven success, we have served half of the Am Law 100 and 70 of the Am Law 200. Mattern’s proprietary process helps firms assess and compare the operational and financial effectiveness of in-house and outsourced support services – and guides firms to excellence in each. For more information on Mattern, visit www.matternassoc.com, check out our blog, connect on LinkedIn and follow us on Twitter @MatternOfFact. The company is based in Chadds Ford, Pennsylvania.