UPA has a special place in the heart of many people. Across a wide geographic area and through a complex range of programs, members, staff, volunteers, consumers, clients, family and friends join together to offer much-needed care and support for older and younger people in our communities. UPA offers a wide range of service options throughout its Regions including residential care, retirement villages, home care services, serviced units, and in-home and community care. Privacy for each resident is embraced within a caring and understanding atmosphere and all residents and consumers are treated with the utmost respect and dignity at all times.