NEST Mortgage and Financial Solutions is an Independent Mortgage Broker firm that is committed to offering our customers the highest possible standards of service. In doing so we support the Financial Conduct Authorities ‘Treating Customers Fairly’ philosophy. We recognise that both we and our customers have everything to gain, if we look after your best interests and treat you fairly in all aspects of our dealings with you. We will: * provide you with clear information about the products and service we offer, including fees and charges; * ascertain your individual needs, preferences, and circumstances before recommending a mortgage or protection; * only recommend a mortgage or protection that we consider suitable for you and that you can afford - and always the most suitable from the available options * not recommend a mortgage or protection if we can’t find one we consider suitable; * encourage you to ask if there is something you don’t understand; * give you access to a formal complaints’ procedure should you become unhappy with our service. NEST Mortgage and Financial Solutions is a trading style of Anna Cooper, an Appointed Representative of The Right Mortgage Ltd, which is authorised and regulated by the Financial Conduct Authority . FCA number 932854. Office address: Kemp House, 152-160 City Road, London, EC1V 2NX. Your Home (or property) may be repossessed if you do not keep up repayments on your mortgage. A fee may be charged for mortgage advice. The exact amount will depend on your circumstances.