Capita Intelligent Communications (previously Capita Document & information services) is part of Capita plc, the UK’s largest outsourcing specialist, delivering integrated multi-channel communication and digitisation solutions. We enable our clients to optimise how they engage with their customers in the new online world. This helps drive new digital journeys, improves efficiency, and enhances both customer communications and – ultimately – their own experiences. Our services range from traditional document management solutions, such as digital mailroom scanning, storage and retrieval services, as well as transactional and critical mailings, through to full digital multichannel solutions. Capita Intelligent Communications implement industry-tailored solutions across a wide range of sectors. The results are significant process improvements and attractive ROI models. Delivering all the key services you need to keep your operations running, we’ll also support you with your digital roadmap, helping to transform your business. Process improvement is our passion. We thrive in helping clients overcome the challenges associated with handling information. Whether that’s reduced call centre activity, shorter lead times on revenue generation, or communicating with customers on their terms, our aim is to put you in control. We receive, manage, create, deliver and optimise your communications to ensure the right message gets to the right people at the right time. We provide: Secure print services Scanning & data capture Transactional print Hybrid Mail Online archive & retrieval Invoice Processing Mailroom services Document storage Business process outsourcing Outsourcing Offshoring