Most DLO insourcing and modernisation projects have the potential to cause problems; potential disruption to the service impacting on tenants, issues arising from the transfer of employment, potential discord with existing members of the team and they are just the top three of the list of many. At Phil Longhorn Consulting, we can mitigate all of these problems as we have a proven 5 step process that means your organisation is on the front foot from the outset. From the planning stage through to conclusion, we ensure your organisation can execute a safe, timely transition and deliver an efficient ongoing service to your tenants.