Software consultant providing desktop support for OSX and Windows. • Comprehensive expertise in the configuration, operation and troubleshooting of workstation based hardware, software, and peripherals. • Expertise in the packaging/deployment of third party and in-house applications. • Highly organized and disciplined individual who fully understands the rigors of a 24 x 7 mission critical production environment, demonstrates flexibility, strong time management skills and works well with multiple technical disciplines. • Basic understanding of the relationship between information technology components, including:workstation hardware, software, cabling, and host-based systems. • Experienced with design productivity software. • Leadership, organizational, and collaboration skills in the development of periodic goals and the management and motivation of team members towards established goals. Negotiation skills: works effectively with internal and external clients, the central information technology department and vendors. • Excellent written and verbal communication skills -- comfortable presenting to a multi-disciplined technology group and able to communicate well with all IT disciplines as well as internal business users. • Superior analytical and problem-solving skills, adept at identifying root cause and championing solutions. • Ability to work independently as a self-starter, and within a team environment.  • Highly responsive with a strong sense of urgency and excellent follow-up skills. • Experience in the application of LAN technologies to business operations. • Problem definition, analysis and resolution skills. • Development of workstation and application packaging standards. • Basic knowledge of programming, scripting and deployment technologies. • Ability to turn complex concepts including business processes and technical architecture/solutions into easy to read/understand verbiage Specialties: Trading floor.