At Connectica Solutions, our main focus is to help you “Connect”. Connect with your customers, your employees, providers and partners using the most efficient communication channels and the latest technology to your advantage. To do that, we offer a variety of Services and Products designed to your particular needs: CONTACT CENTER-BASED SERVICES Help Desk Network Operation Center (NOC) Customer Service Telemarketing / Telesales Business Process Outsourcing (BPO) Automated Response PROFESSIONAL TEAM-BASED SERVICES Certified Experts (Cisco, Microsoft, PMI, etc) Energy consumption optimization Network design Network Capacity Planning and Optimization Remote network Configuration Network Security Assesment PRODUCTS Network Systems Collaboration, Voice and Video Security Data Center Mobility / Wireless Connectica Solutions is part of Migesa group, that has been providing IT solutions since 1981. Main Locations: Houston, Mexico City, Monterrey and Guadalajara We have a state of the art Contact Center located in Monterrey Mexico that provides cost efficient solutions to our customers. Our group has received the following awards and recognitions: Microsoft Corporation: Latin America “CRM Solutions Development of the year”. Hewlett-Packard: Best HP solutions partner, Partner ONE program. Cisco Systems: 2008 Service Delivery Partner of the Year, Mexico Microsoft: 2008 Desktop Deployment Service Distinguished Partner Microsoft: 2008 Latin America Advanced Infrastructure Partner of the Year Microsoft: 2008 Higher Volume Sales in Mexico Microsoft: 2008 Best Performance, Mexico Cisco Systems: 2007 Unified Communications Strategic Partner Symantec: 2007 Mexico’s fastest growing channel. Citrix: 2003 Mexico’s Most Strategic Associate. Citrix: 2004 Leading Solution Advisor Award. IDenticard Systems: Excellence Award Partner.